News
Customer Satisfaction Survey - Results
17 February 2005
Our recent Satisfaction Survey shows how highly our clients value our help:
- 100% mostly/totally agreed that we understood their requirements before starting work on their project.
- 100% mostly/totally agreed that we complete work more quickly compared with other website designers.
- 93% mostly/totally agreed that they are confident in our expertise and value our recommendations.
- 100% mostly/totally agreed that we have a more professional approach compared with other website designers.
- 100% mostly/totally agreed that we kept within the agreed budget and completed their website on time.
- 88% mostly/totally agreed that we are easier to work with compared with other website designers.
- 82% totally agreed that we provide on-going support for them as required.
- 93% totally agreed that they have recommended/will recommend us to other businesses that are looking for a website designer.
- 100% mostly/totally agreed that we are more knowledgeable about website technology compared with other website designers.
- The survey revealed that 92% of our new business comes through personal recommendation.
